Open Position

Product Implementation Manager

Location : Bangalore
Experience : 5+ Years

We are a Tech-led company

First and biggest fully digital cashflow-based financing company in India Work in a multi-cloud environment collaborating with partners and industry veterans to adhere to best practices and ensure security and compliance Leveraging the latest technologies - whether in the backend, frontend, servers, DevOps, SaaS, or open source - to go fastest to market Deep focus on user experience, system robustness, and security The team from many different backgrounds and experiences across different geographies, sectors, and tech stacks Close collaboration between product, engineering, and data science to come with best-in- class products Founding Team Financials Founded in the year 2015 in Bangalore by IIT and Stanford alumni. Management backed up by more than 2 decades of experience in Technology, Banking, and Finance. Backed by multiple series of funding by Prime Venture Partners, Sequoia Capital and Tiger Global Management What you can expect apart from attractive compensation at KredX, apart from monetary benefits Bi-annual appraisal cycle Need a break? We’ve got your back for 15 days in a year. We know that some of the best ideas come when you’re on vacation Feeling blue? No problem! You get 12 days in a year to deal with this & rejuvenate your mind and body

And a lot more.....We can discuss it!

About KredX

KredX is a supply chain solutions provider which operates an online Bill Discounting Platform popularly known as “KredX”. KredX was incorporated in 2015 by a clutch of bankers and techies from IIT Kanpur & Stanford to disrupt the trade receivables discounting space in India. KredX over a period of time added many more products in the area of Working Capital, Growth Capital, Treasury, Income products using deep tech solutions catering to Large enterprises/corporates. It has offices in Bangalore, New Delhi and Mumbai.

Job Responsibilities:

● Develop and define product implementation roadmaps

● Work with engineering, design, marketing, sales, and QA team to come up with time estimates and adhering to external commitments

● Collaborate with external partners for integration of their system or services.

● Identify new product features based on customer feedback.

● Scope and prioritize activities based on business and customer impact

● Talk regularly with our customers and improve the product based on the feedback

● Define and continuously analyze metrics for the success of the product

● Be familiar with industry best practices for product implementation and improving processes at KredX

● Engage with multiple stakeholders within the organization

● Identifying all barriers to feature adoption (awareness, legal, regulatory, training, customer usage) and ensuring systematic elimination of the same

● Manage project delivery to ensure timely product launches

● Own customer onboarding, customer experience and customer success

● Participate in product demos to potential customers. Understand their requirements and propose solutions using the product features.

● Interact with customers regularly to gather feedback, problem statements and feature requirements.

Requirements:

● 5+ years of product implementation experience

● First principle thinking and strong problem solving ability

● Ability to write basic SQL queries and ask the right questions.

● Knowledge and experience in using No/LowCode tools for quick prototyping.

● Prior experience in Enterprise B2B SaaS product

● Proactive communication skills.