Invoicing Etiquettes Small Businesses Should Follow

Adapting globalised invoicing standards can be an excellent way to help your company reach new heights. This mode of functioning will make sure that your organisation functions according to the standards of the leaders of the industry. It is a conducive way to let superior functioning patterns trickle down on the way your company goes about business. This can be especially helpful in the field of invoicing because traditionally late payment problems often negatively impact the way business is done. Here are a few simple steps that can help your business grow.

Standardising Your Invoicing Policies

Keeping Yourself Technologically Unique

Much can be gained from researching the current software trends. Software is constantly being tweaked and repurposed. Choosing a better system of engagement with your clients should not mean that, different software should be experimented with in a persistent manner. On the contrary, technology should be used in a manner that will give you a distinct identity with your clients. For example, invoicing software are highly customisable. The invoices you send out to your clients should distinctly represent your company. The default colors your company uses and your company logo must be clearly represented in the invoices that you send out to your clients.

Being Exhaustive With Contact Details

Doing first-time business is always a tentative affair. With both sides being in the dark about the standard business practices employed by the other, the requirement for communication is high. This is why it is necessary for you to attach contact details with all of your outgoing communications. Letting your client understand that telephonic conversations or face to face interactions will always be possible in light of your newly established business alliance, will be seen as a huge positive for your company. This perception of availability will help avoid miscommunications and build a growing sense of trust.

Need For Standard Invoicing Policies

It is very important to set standardised due dates with all of your clients. Changing invoice payment dates to better suit your needs might not reflect well on the business practices you are propagating. Moreover, it might alienate your clients and force them to seek better services from elsewhere. An invoicing policy that is rigid and definitive will help you gain client confidence and let them come back to you for repeat business.

Be Digitally Flexible

As an organisation that sustains itself through successful business ventures, it is often in your interest to be as flexible as possible. This is immensely relevant when it comes to payments. Technology has enabled a lot of ways to make financial transactions possible. It is naive to imagine that the method or the technology you prefer for payments, is also used by your clients. Being open to new ways of receiving payments will go a long way in establishing long-term business relationships.

Being Tenacious Without Being Rude

Delayed payments can be frustrating. They could upend the plans that you have laid out and threaten to cause chaos for your business. But it should always be at the top of your head that raising your voice or threatening your clients will not solve the problems you are facing. When faced with a delay in payment, it is always better to follow up immediately in a manner that is polite and sensible. Wanting to know the status of your payments in a dogged but polite manner will eventually cause your clients to release the delayed payments. The calm manner with which you approach the problem will also act as a positive for the reputation of your company.

Such delays can adversely impact your business and it is wise to work out alternatives to tide over any cash crunches. KredX’s invoice discounting services is one such alternative that business owners can explore. We are India’s leading bill discounting marketplace that helps businesses gain quick access to working capital in 24-72 hours by selling their unpaid receivables to investors on our platform. You can read more about our offering here or write to us at for more information.

Setting up policies that are standard for all business relationships will have big impacts for your company. They will bring in client confidence and subsequently, repeat businesses. Simple steps taken in the right direction and in a consistent manner will help your business grow stronger. Confidence among outsiders in what you do is the primary facet of a successful business enterprise.